Policies at VEDOME

BECAUSE WE CARE

We founded VEDOME.CO with one goal in mind: giving our customers a fair, rewarding, and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

RETURN/EXCHANGE POLICY 

You can return or exchange NEW items within 30 days of your purchase with receipt or proof of purchase. Upon receipt of the returned item, we will notify you via email, within a reasonable period, about your refund or exchange. Exchanges must be the same item in a different size only. Only regular priced items may be refunded. Sale items are non-refundable. To follow-up on the status of your return and notify us of why you need a refund or exchange, please contact us at info@vedome.co

SHIPPING

VEDOME uses various shipping outlets depending on your location. All orders are processed within 1-3 business days. VEDOME will not be held responsible for a delay in shipment caused by weather conditions, international customs issues, or any other circumstances beyond the control of VEDOME. Once orders are sent a change of delivery address will no longer be possible, please make sure to fill out the correct address when checking out.

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Marketplace

Marketplace is Vedome’s built-in escrow system—where community members (ONLY) can buy, sell, or trade pieces with full peace of mind. Every transaction is overseen by Vedome to prevent scams and ensure authenticity. We verify each item, quality-check it, and make sure you receive exactly what you paid or traded for. Pieces listed in the Marketplace are either available or already in the process of being claimed—so act fast.

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[ Bridging The Gap ]

An extraordinary exhibition of art and fashion.
This isn’t just a showcase—it’s a platform. A space for artists and designers—Bridge Builders—to shine, connect, and expand their influence.

Attendance is by invitation only.
No plus ones. Invitations are non-transferable.

If you’ve received an invite and wish to attend, you must complete the BTG release form. Failure to do so at least 24 hours prior to the event will result in your invitation being rescinded and entry denied.

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PRE-ORDER ITEMS

A pre-order is an order of an item of merchandise, before it is available, with the understanding that it will be shipped later.

PRIVACY POLICY

                                     Click HERE for a privacy policy.